Privacy policy

Last Updated: December 2024

Introduction

LavaDance ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

Information You Provide

  • Name and email address
  • Shipping and billing addresses
  • Payment information
  • Order history
  • Account login details (if you create an account)
  • Communications with our support team

Information Automatically Collected

  • Device information
  • IP address
  • Browser type
  • Pages viewed
  • Time spent on pages
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Communicate about your order status
  • Send shipping confirmations
  • Respond to your questions
  • Improve our products and services
  • Send marketing emails (if you opt in)
  • Prevent fraud
  • Maintain website security

Information Sharing

We only share your information with:

  • Shipping partners (to deliver your order)
  • Payment processors (to process payments)
  • Service providers (who help run our website)
  • Legal authorities (if required by law)

We never sell your personal information to third parties.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing emails
  • Ask questions about our privacy practices

Data Security

We protect your information using:

  • Secure servers
  • Encryption
  • Regular security updates
  • Limited staff access
  • Secure payment processing

Cookies

We use cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze site traffic
  • Provide better service

You can control cookie settings in your browser.

Children's Privacy

Our website is not intended for children under 13. We don't knowingly collect information from children under 13.

Marketing Communications

You can opt out of marketing emails by:

Changes to This Policy

We may update this policy. We'll post updates on this page and notify you of significant changes.

International Users

We process data in the United States. By using our site, you consent to data transfer to the U.S.

Contact Us

Questions about privacy? Contact us:

We're committed to protecting your privacy and maintaining your trust.